Address: 5926 Corridor Parkway, Schertz, Tx 78154 – Email: info@armortex.com

FAQs2025-11-25T18:36:36+00:00

FAQs

Browse a range of common questions in our industry below, we hope they can help provide you with more information.

How can I request a quote from Armortex?2025-11-25T18:25:22+00:00

Requesting a quote from Armortex is quick and straightforward! Simply visit our website and navigate to the “Contact us” page. Here, you will find your regional sales rep where you can provide details about your specific needs, such as the types of bulletproof doors, windows, or systems you require, the dimensions, and any special customizations. Contact us directly via phone or email. We are enthusiastic about helping you enhance security in high-risk environments with our unbeatable custom solutions!

Do you offer Installation services?2025-11-25T18:24:15+00:00

Here at Armortex we are a material supplier only and do not offer any installation services, however we can help you in finding a contractor local you your region.

Glass-Clad Poly vs. Polycarbonate and Acrylics2025-11-25T18:22:12+00:00

Bullet-resistant polycarbonate/acrylic

Composition:

A monolithic or laminated sheet of the tough plastic, polycarbonate.

Key features:

Lightweight

Excellent impact resistance, designed to “catch” bullets.

Reduces spalling (shattering into dangerous shards).

Prone to scratches and wear unless an abrasion-resistant coating is applied.

Often used for interior applications.

Best for:

Interior security windows and barriers.

Applications where weight is a concern.

Lower-risk commercial spaces or entryways.

Glass-clad polycarbonate:

Composition:

Multiple layers of glass and polycarbonate, bonded together with an interlayer film.

Key features:

Heavier than pure polycarbonate due to the glass layers.

Outer glass layers provide superior scratch and weather resistance.

Offers higher levels of ballistic protection, suitable for a wider range of threats.

Ideal for exterior applications where durability and clear optics are essential.

Best for:

High-security exterior applications.

Government buildings, military bases, or transactional areas.

Applications requiring superior optical clarity and a longer lifespan.

Difference between UL 752 and NIJ standards2025-11-25T18:20:06+00:00

The main difference is that UL 752 standards are for bullet-resistant building materials like glass and walls, while NIJ standards are primarily for the federal government such as military bases and are designed for dynamic environments. UL 752 rates barriers on 10 levels for resistance against specific firearms, while NIJ levels focus on protection against different handgun and rifle threats.

What does it mean to be ISO 9001 certified?2025-11-25T18:12:06+00:00

Quality Management System (QMS): ISO 9001 is the international standard for a QMS, providing a framework for consistent, high-quality processes across an organization.

Customer Focus: A certified company has a systematic approach to understanding and meeting customer needs and expectations.

Continuous Improvement: The standard requires a commitment to a culture of ongoing development and adaptation to improve operational performance.

Process Approach: It requires that an organization’s activities are managed as interrelated processes that function as a coherent system.

Evidence-Based Decision Making: Certification promotes making decisions based on data analysis and evaluation to ensure they are logical and aligned with goals.

Global Standard: The certification is recognized internationally and can increase credibility and trust with customers and business partners worldwide.

Third-Party Audit: The certification is awarded after an independent body, known as a certification body, audits the organization’s QMS to ensure it meets all the requirements.

What are ballistic panels and how do they work?2025-11-25T18:07:59+00:00

Ballistic panels are composite fiberglass sheets that stop bullets and prevent penetration. They are lightweight, fire-rated, and easily concealed behind drywall, millwork, or furniture in secure facilities.

How is Bullet-Resistant Glass Different from Regular Glass?2025-11-25T18:07:08+00:00

What industries do you serve?2025-11-25T18:05:44+00:00

We serve a wide range of industries, including retail, financial institutions, government buildings, schools, healthcare facilities, and more. If you require secure, bullet-resistant solutions, we can tailor them to your needs.

  • Commercial Buildings: Banks, retail stores, and offices.
  • Government Facilities: Courthouses, embassies, and military buildings.
  • Public Spaces: Schools, transportation hubs, and arenas.
  • Private Use: Homes in high-risk areas
  • Home: Safe spaces or Panic Rooms
What is UL752?2025-11-25T18:02:40+00:00

Armortex products are tested to UL 752 levels 1-10. It is the widely recognized safety standard developed by Underwriters Laboratories (UL) for evaluating and rating the ballistic resistance of architectural building components.

  • Levels 1 through 3 generally cover handgun threats (e.g., 9mm, .357 Magnum, .44 Magnum).
  • Levels 4 through 8 cover rifle and submachine gun threats (e.g., .30-06, 5.56mm, 7.62mm).
Do you offer custom products and solutions?2025-11-25T18:03:43+00:00

Yes! Armortex is a custom manufacturer. We can collaborate to design and manufacture custom products to meet your needs!

Is it difficult to install your products or do they require a certification?2025-11-25T18:04:05+00:00

Armortex products are designed to be installed by anyone having skills and knowledge consistent with competent and experienced installers, often those with general construction experience.

What bullet proof protection level do I need for my application?2025-11-25T18:00:20+00:00

The appropriate protection level is dependent on what threats the end user is trying to protect against. Handguns are the most common weapon used in shootings due to their concealability and accessibility. High powered handgun protection is the most used across various applications. High powered rifle protection is available for application where specific rifle threats (e.g., military, tactical law enforcement) are anticipated.

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